Shipping & Return Policy

Shipping Policy

All orders are shipped within 2-3 business days.

Carriers and Order Tracking

When your order is fulfilled you'll get an email with a tracking number. We use priority mail with the United States Postal Service. If you'd like another service we can FEDEX or UPS as well. International shipping is available!

Shipping Rates

The shipping cost of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown the cost of shipping.

 

Returns, Refunds and Exchanges

Venus Mats can be returned if unused with 14 days of purchase for a full refund. Please email info@venusmatters.com to request a refund and we will assign you a tracking number.

Exchanges 

You may exchange your Venus Mat as long as it is unused, excluding shipping. Just email us at info@venusmatters.com.

To your delight