Shipping & Return Policy
All orders are shipped within 2-3 business days.
Carriers and Order Tracking
When your order is fulfilled you'll get an email with a tracking number. We use priority mail with the United States Postal Service. If you'd like another service we can FEDEX or UPS as well. International shipping is available!
The shipping cost of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown the cost of shipping.
Returns, Refunds and Exchanges
Venus Mats can be returned if unused with 14 days of purchase for a full refund. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking number.
You may exchange your Venus Mat as long as it is unused, excluding shipping. Just email us at email@example.com.
To your delight!