Shipping & FAQ
Is your shipping discrete?
Yes! Orders are shipped in discrete gray plastic bags with no branding other than a return address.
How long will it take to get my order?
Orders are shipped from our warehouse In Colorado within 2 business days of your order. Most customers in the USA choose Priority USPS shipping, for economical and fast shipping—normally you'd get your order in about five business days HOWEVER recent delays in USPS service could bring priority USPS shipping to 7 business days (or more).
Do you ship internationally?
Yes, you can choose First Class International USPS shipping, or Fedex International shipping at checkout. Please note: Customers are responsible for any import and customs fee (which vary by country and region within countries). Timing is variable, usualy 2-3 weeks or more.
How much is shipping?
That depends on the weight of the package and your location (this will automatically be calculated at checkout). A single Venus Mat/Throw usually costs under $10 for tracked, 2-3 day shipping within the USA.
International orders generally range between $25 to $55 plus any import or customs fees (we wish we could get international shipping prices down, but that's out of our hands, unfortunately).
REFUNDS & EXCHANGES
Can I return my order?
Yes. Venus Matters offers free and fully refundable returns (in the USA) for any reason, as long as your purchase is unused and the return is initiated within 30 days of purchase.
We're proud to say that in five years of doing business, we've never had a return (only occasionally exchanges for a different cover).
How do I return or exchange my order?
It's easy! If you'd like to return or exchange your order, we will send you a prepaid label. Simply email us at firstname.lastname@example.org and we'll get the process rolling.
*Sorry, we cannot offer International returns or exchanges.
What's the difference between a Venus Mat and a Venus Mat Throw?
The short answer is: The Venus Mat is more stable, with a quilted inner layer and an anti-slip backing. The Throw feels more like a blanket and is backed with a super soft velvet.
Both offerings are absorbent, washable and guaranteed waterproof for three years (but they will last much longer—our first customers are still using their Venus Mats from five years ago).
Here's a longer answer: You see, we love getting feedback from our thousands of happy customers but some of our earlier customers felt that their Venus Mats moved around too much over the course of the night.
We are committed to every customer being fully delighted with their purchase so, even though this issue didn't come up for everyone, we went back to the design table!
Two years ago, we innovated a new backing to address this issue with a trusted American manufacturing company. This four-layer fabric consists of a super-absorbent, quilted face (which helps it hold its shape) made from a combination of thirsty organic cotton, bamboo and polyester.
This absorbent layer is then fused to a waterproof PUL which is made from a certified-safe polyurethane. The PUL is sandwiched between the absorbent top layer, and a brushed tricot on the bottom, which is also anti-slip.
Whew, what a lot of benefits to put into this relatively thin fabric!
Featured in all Venus Mats, our signature four-layer backing feels a little stiffer (to maintain its shape) and is highly absorbent.
Right now, you can choose from three different cotton-covered Venus Mats with this unique backing. The largest of which—the Wild and Midnight Moonlight Venus Mats—are made with 100% organic cotton covers. We love that organic cotton becomes even more absorbent over time, and it's softer on naked skin (not to mention, better for our precious Earth).
Still, because every body is different (and we love celebrating that), we’ve found that some customers prefer our softer, original design. So that’s why we’re also offering Venus Mat Throws.
For the Throws, we’ve fused a bamboo and organic cotton terry cloth (with no quilting) to the waterproof PUL, for our absorbent and waterproof middle layer—guaranteed as usual, for three years.
Then we decided on a new backing for the Throws made of a sumptuous 100% polyester velvet (which is less slippery than our original designs). The feel of this velvet is simply divine!
Which one is right for me—a Venus Mat or a Throw?
If you’re planning to sleep on it overnight, or if you need a super-absorbent option (such as when a mother’s water breaks or for incontinence), you may prefer using a Venus Mat. They have all cotton-covers and they'll absorb up to six cups of fluid!
If you prefer more of a soft, blanket feel then consider getting a Throw to slip under your sweet bum.
Don't worry, Venus Mat Throws are still nicely absorbent, made with a 300 GSM (which means grams per meter, we had to look it up too) terry cloth, they easily absorb up to 4 cups of liquid. Plus the new sumptuous velvet backing makes it a delightful playground for your pleasure and embodiment.
Many of our customers like having two Venus Mats/Throws on hand, so when one is in the washer/dryer, another is easily available.
Oh and one final note: our sewers in Colorado prefer to make small batches of our offerings, so they can sell out—some never to return.
So if you find one you love, don’t delay in investing in your expanded pleasure and peace of mind. We’re excited for you and your loved ones to feel the ease, elevation, and elegance of Venus Matters!
What is “squirting” or Female Ejaculation?
Well, first off, it's not just for porn stars! (Ugh, had to get that out of the way.)
You see, it turns out women (just like men) have a prostate...Who knew?! During arousal, the female prostate swells with fluid.
Around 16% of women naturally emit anywhere from a tablespoon to a cup of this fluid during sex or solo self-pleasuring. It’s perfectly natural and nothing to be ashamed about!
Plus, we're convinced that if more women were aware of the female prostate—and felt free to fully relax in bed—many more would be letting it flow!
Sometimes called the G-spot, the female prostate is made up of some 35 glands and ducts and measures around 5 cm, surrounding the lower part of the urethral canal (where urine travels from the kidneys out of the body).
As under-the-radar as the female prostate may be, it's fairly easily felt: it begins at the fleshy mound surrounding a woman's pee-hole, then travels down and up, inside the vagina (where it’s often ridged), ending in a (sometimes) pillowy mass a few inches inside the vagina. That's it, the female prostate—in all its hidden glory!
Despite a relative dearth of recent scientific studies, this somewhat controversial fluid has actually been known and named for centuries. Called Liquor Vitae by the Ancient Greeks, Nectar of the Gods in Ancient India, The Third Water by the Taoists, and Amrita in the Tantra traditions, female ejaculate contains minerals (like zinc), serotonin, and prostatic acid phosphatase or PSA (an enzyme also emitted by the male prostate and found in semen). Oh, and it contains urine too.
But no, #it’snotpee. The fact is, even though it contains some urine—so does semen. But we don't go around telling men to clamp down on their natural emissions, now do we?
And yes! You can learn how to squirt—but please take the pressure off. It’s really more of a not-doing than a doing…
Let a Venus Mat help you relax and focus on a woman's pleasure without worrying about the bedding. We love hearing from customers that they’ve had their first squirting orgasm on a Venus Mat!
What is "free bleeding"?
Our society—and even the entire world, thankfully—is becoming more #periodpositive, and not a moment too soon!
Some women are bringing attention to a (sadly still prevalent) menstruation-discrimination by free-bleeding by day (which can produce quite the site but does make a point).
Others are choosing to connect more deeply with their bodies by sleeping through the night sans tampons or similar types of protection. A Venus Mat is perfect for such an overnight adventure. We've designed Venus Mats with bright colors, like blood itself, and our sublimate printed covers have the added benefit of being practically impermeable to blood stains (even dried blood easily washes right out).
No matter how you feel about free-bleeding, no one wants to find themselves scrubbing bloodstains out of the sheets at 4 am, or worse, having to throw out expensive bedding due to break-through bleeding.
With a Venus Mat, you're covered.
We love being a part of the rising tide of businesses helping to end shame around women's biology, while laying sacred ground for more embodied pleasure.
If you're looking to expand love & pleasure in your life, check out:
Sure. It's easy to spread the love (and get commissions too).
Pleasure is revolutionary. The body is a temple. That's why Venus Matters.
Join the Venus Matters #PleasureRevolution by becoming an affiliate and get 10% of all sales via your unique link to our online store.
Sales are automatically tracked and we'll send you a check as soon as your commission reaches $50 (or every three months).
Here's the link to sign up: https://venusmatters.refersion.com
with mutual delight!
Founder and CEO, Venus Matters